Shipping Details

 Sylvie's Kitchen is committed to providing you with our best chocolate and exceptional customer services followed by terms and conditions of shipping below:

• All orders are carefully packaged and shipped generally within three business days from our facility in The Blue Mountains, Ontario Canada.
• All rates and pricing are stated in Canadian dollars.
• All rates and pricing listed below are applied for web orders only. For wholesalers, don’t hesitate to get in touch with sylvieskitchen@rogers.com for more information.
• Delivery times apply to business days only. Weekends and holidays are not included.
• Orders shipped to rural or remote areas may require longer delivery times.
• All shipping rates and taxes are calculated per delivery and applied at checkout.
• We may temporarily suspend all shipping options when the weather is too warm.
• Rates and shipping policies are subject to change without notice.
• All purchases are non-refundable.

Please ensure all the necessary shipping and billing information are provided with accuracy when placing the order. We will not be responsible for errors in the information provided. 

Due to the delicate nature of our product, we are not responsible for damaged product, shipping delays or any other circumstances beyond our control which may occur during transit.

 

Sorry, for orders shipping outside of Canada we are not responsible for any customs charges and delays that occur at the border.